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Dr.AI Ring
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I. Applicability and Amendments

1. These Terms constitute the complete agreement between you and the Company with respect to the rights and obligations arising from the Services. Any other documents, statements, or agreements not expressly agreed to in writing by the Company shall not form part of these Terms.
2. The Company may revise these Terms at any time as necessary due to operational, technical, or legal changes. Revisions shall be announced on the official website, App, or other appropriate locations. Unless otherwise required by mandatory law, such revised Terms shall become effective upon announcement or on the effective date specified therein.
3. Your continued use of the Services after any revision shall constitute your acknowledgment that you have read, understood, and agreed to such amendments. If you do not agree to the revised Terms, you must immediately cease using the Services and proceed with account termination and data deletion in accordance with these Terms.

II. Service Scope and Nature (Health Promotion and Non-Medical Statement)

1. Service Scope
Dr.AI Ring is a wearable health tracking device which, together with the App and cloud system, utilizes sensors and built-in AI models and algorithms to provide, including but not limited to:
  • Measurement and recording of physiological data (such as heart rate, HRV, skin temperature, activity level, sleep-related indicators, etc.);
  • Health trend analysis, risk indicators, and alerts;
  • AI health consultation and lifestyle recommendations via text or voice interfaces;
  • Health reports, dashboards, and related push notifications.
2. For Health Promotion and General Informational Reference Only
(1) All information, recommendations, analysis results, risk assessments, scores, or any form of feedback provided by the Services are solely general health and lifestyle reference information and do not constitute, nor shall they be deemed:
  • medical diagnosis or medical practice;
  • medical advice, prescriptions, treatment recommendations, or care plans;
  • a substitute for professional medical opinions.
(2) The Services and the Dr.AI Ring device do not possess the function of diagnosing, treating, alleviating, or directly preventing human diseases, are not medical devices, and have not been registered or approved with competent authorities as medical devices (unless otherwise expressly stated by the Company).
3. Non-Medical Use
You shall not use the Services in general medical, emergency medical, or first-aid situations. If you experience chest pain, difficulty breathing, severe dizziness, unconsciousness, intense pain, or any other condition requiring medical or emergency assistance, you must immediately contact local emergency services or seek nearby medical assistance rather than relying on the Services.
4. Medical Professional Consultation Priority
If you have any questions regarding diagnosis, medication adjustments, surgery, treatment plans, or other medical matters, you shall consult qualified physicians or healthcare professionals as a priority and follow their professional advice. You shall not initiate, modify, or discontinue any medical treatment solely based on any content provided by the Services.
5. User Suitability Limitations
The Services are generally designed for healthy adults in stable living environments. If you are a minor, pregnant, elderly, or have major or chronic diseases (including but not limited to cardiovascular diseases, diabetes, sleep disorders, mental illnesses, etc.), you must consult medical professionals prior to using the Services to determine whether it is suitable for you.

III. Account Registration and Membership Services

1. Eligibility
You represent and warrant that:
  • You are at least 18 years old and possess full legal capacity;
  • You have the legal right and capacity to enter into contracts under the laws of the Republic of China (Taiwan);
  • If you use the Services on behalf of a company or institution, you have obtained proper authorization.
2. Accuracy of Registration Information
You shall provide truthful, accurate, current, and complete information when registering or using the Services and shall promptly update such information upon any change. If the information provided is false, outdated, or incomplete, the Company may suspend or terminate all or part of the Services and shall bear no responsibility for any resulting damages.
3. Account and Password Management
  • Your account and password constitute personal confidential information and shall be used solely by you and not lent, transferred, shared, or otherwise authorized for use by any third party.
  • You shall properly safeguard your account and password and shall be fully responsible for all activities conducted under your account.
  • If you discover unauthorized use, loss, or any security concerns, you shall immediately notify the Company, and the Company may suspend the account based on reasonable judgment.
4. Membership Functions
After becoming a member, you may use available functions including but not limited to:
  • Synchronizing and storing measurement data from the Dr.AI Ring;
  • Viewing historical records and health summary reports;
  • Receiving abnormality detection alerts and risk notifications;
  • Interacting with the AI health assistant via voice or text;
  • Other features added or adjusted by the Company from time to time.
5. Account Suspension and Deletion
You may apply to suspend or delete your account through the App or procedures designated by the Company. To the extent permitted by law, the Company may retain certain necessary records for a reasonable period to fulfill legal obligations or protect rights.

IV. License Scope and Use Restrictions

1. License Grant
Subject to your compliance with these Terms and (if the Services are paid) completion of the applicable fee payments, the Company grants you a non-exclusive, non-transferable, non-sublicensable, limited license, revocable at any time, to install and use the App provided by the Company on your personal device(s), and to use the Services in conjunction with Dr.AI Ring and the related cloud services solely for your personal, non-commercial purposes.
2. License Restrictions
Except as expressly permitted by applicable law or expressly provided in these Terms, you shall not engage in any of the following:
  • Reverse engineering, decompiling, disassembling, decoding, extracting source code, deconstructing, or attempting to crack, bypass, or otherwise compromise any software, hardware, or components of the Services or the Dr.AI Ring device;
  • Modifying, adapting, translating, reproducing, distributing, renting, lending, selling, sublicensing, or otherwise exploiting all or any part of the Services in any manner;
  • Accessing, extracting, or monitoring the Services in bulk through automated programs (including but not limited to bots, crawlers, scrapers, batch programs, or similar tools) without the Company’s prior written consent;
  • Attempting to bypass or damage any security mechanisms or access controls (including but not limited to account authentication, encryption mechanisms, traffic limitations, etc.);
  • Conducting load testing, vulnerability scanning, penetration testing, or other operations that may affect system stability, unless you have obtained the Company’s prior express written consent.
3. Authorized Devices and Software
You may only connect to and use the Services through:
  • Dr.AI Ring devices manufactured, authorized, or approved by the Company;
  • The App officially released by the Company, or third-party software expressly approved by the Company;
  • The Company’s official website or other channels expressly announced by the Company;
to connect to and use the Services. Any counterfeit, unauthorized, or disguised device or software purporting to be Dr.AI Ring is prohibited.
4. Beta or Trial Services
The Company may from time to time provide beta versions or experimental features or services. Such features are provided on an “AS IS” basis and may contain errors, data loss, incompleteness, or other risks. The Company makes no warranties regarding availability, accuracy, or stability, and you shall assess and assume the risks before using them.

V. Fees, Subscriptions, and Payments

Certain features of the Services may be subject to fees (e.g., advanced analytics, professional reports, value-added cloud storage, subscription plans, etc.). The actual chargeable items, amounts, payment methods, and refund conditions shall be subject to the Company’s descriptions on the official website, within the App, or during the purchase flow.
1. For subscription-based services, unless you complete cancellation in accordance with the Company’s prescribed process prior to the next billing date, the subscription will automatically renew and charges will be applied on the next billing date.
2. You authorize the Company or its partnered payment service providers to charge the relevant fees and any taxes legally payable from your designated payment method. If a charge fails due to an invalid payment method, insufficient credit limit, or other reasons, the Company may suspend or terminate your paid services.
3. Except as otherwise required by mandatory law or expressly agreed by the Company, paid fees are generally non-refundable. Whether to offer discounts, subsidies, or other promotions shall be at the Company’s sole discretion.

VI. Personal Data and Privacy Protection

1. Applicable Laws and Policies
With respect to personal data and health-related data that you provide or that is generated through your use of the Services, the Company will process such data in accordance with the Personal Data Protection Act of the Republic of China (Taiwan) and other applicable laws and regulations, and in accordance with the Company’s separately published Privacy Policy and Personal Data Notice.
2. Types of Data(illustrative; subject to Privacy Policy)
  • Basic identification data (such as name, contact information, date of birth, gender, etc.);
  • Account and login information (such as account ID, hashed password value, device identifiers, IP address, etc.);
  • Payment and transaction records (such as order number, payment method, transaction time, etc.; actual credit card data is typically processed by payment service providers);
  • Usage records and device information (such as App operation logs, feature usage, system error logs, etc.);
  • Health-promotion-related physiological data and inferred indicators (such as heart rate, HRV, skin temperature trend, sleep and activity-related parameters, etc.).
3. Purposes of Use(illustrative)
  • To provide, maintain, improve, and personalize the Services;
  • To generate health summaries, trend analyses, and risk alerts;
  • To train and optimize AI models and algorithms (in principle, using de-identified or anonymized methods);
  • Customer service, troubleshooting, and security monitoring;
  • To fulfill statutory obligations as required by law or competent authorities.
4. Anonymization and De-identification
For data used for statistical analysis, product improvement, or research, the Company will, in principle, process such data through anonymization or de-identification so that it is difficult to directly or indirectly identify a specific individual.
5. Data Disclosure and Cross-Border Transfer
Unless with your prior explicit consent, as required by laws or requested by competent authorities through due process, or as necessary to complete a transaction (e.g., cooperation with payment, cloud, or logistics service providers), the Company will not provide personally identifiable data to unauthorized third parties. Where cross-border data transfer is necessary, the Company will adopt required protective measures in accordance with applicable laws and regulations.
6. Data Retention Period
The Company will retain your personal data for the period necessary to achieve the purposes of collection. Where necessary, the Company may continue to retain data for the period required by law or for the protection of rights; upon expiration, the Company will delete such data or anonymize it in an irreversible manner.

VII. Health Information, Risk Notices, and User Responsibility

You understand and agree that any health scores, trend charts, recommendations, alerts, or explanations provided by the Services are based on algorithmic analysis of sensor data, and may be affected by multiple factors including measurement conditions (such as wearing method, environment, device errors), individual physiological differences, and data quality. Such outputs are for observational reference only and are not guaranteed to be completely accurate or complete.
1. When you adjust sleep habits, exercise volume, diet, or lifestyle based on the information provided by the Services, you shall do so gradually and pay close attention to your physical responses. If you experience prolonged or abnormal discomfort (such as palpitations, dizziness, extreme fatigue, etc.), you shall immediately stop the relevant changes and seek medical care or consult qualified medical professionals as soon as possible.
2. If you delay seeking medical care, modify or discontinue existing treatment, fail to timely seek medical assistance, or otherwise incur any damage or risks due to your use of, belief in, or reliance on any content of the Services, you shall bear the relevant consequences yourself, and the Company shall not be liable for compensation to the extent permitted by law.

VIII. User Obligations and Prohibited Conduct

When using the Services, you shall comply with the laws and mandatory/prohibitory regulations of the Republic of China (Taiwan) and of your applicable jurisdiction (jurisdiction of use), and comply with these Terms and any usage rules separately announced by the Company.
1. You agree not to engage in any of the following acts:
  • Infringing the intellectual property rights, trade secrets, reputation, privacy, or other rights and interests of the Company or any third party;
  • Extracting, reprinting, reproducing, retransmitting, publicly broadcasting, transmitting, adapting, or distributing the content of the Services without authorization;
  • Exporting, reselling, renting, transferring, or otherwise providing the Services to third parties for profit without the Company’s prior written consent;
  • Uploading, transmitting, or distributing any illegal, obscene, fraudulent, defamatory, discriminatory, infringing, harassing, or otherwise improper content;
  • Uploading or distributing any viruses, trojans, malicious code, or any programs or information capable of damaging or interfering with systems or data;
  • Impersonating others or pretending to be the Company or its employees to conduct any acts;
  • Attempting to access other users’ accounts, the Company’s systems, or undisclosed resources without authorization;
  • Causing server overload, service interruption, or significant degradation of service quality by exceeding reasonable usage frequency or manner;
  • Any act that violates public order or good morals, or any other act reasonably deemed inappropriate by the Company.
2. If you violate the foregoing provisions, the Company may, depending on the severity, take one or more of the following measures without any obligation to provide compensation or refunds:
  • Restrict or suspend all or part of your account permissions or functions;
  • Terminate your account and delete related data (except where laws require retention of certain data);
  • Report relevant circumstances to competent authorities or judicial authorities;
  • Claim damages from you in accordance with law.

IX. Intellectual Property Rights

1. All rights related to the Services, including but not limited to:
  • Software programs, source code, algorithms, and models;
  • Website and App interfaces, designs, images, icons, audiovisual content, and text;
  • Database structures and compilation methods;
  • The Company’s and its products’ or services’ names, trademarks, and logos;
are owned by the Company or its lawful licensors, and are protected by the Copyright Act, Trademark Act, and other intellectual property laws and regulations.
2. Without the Company’s or the rights holder’s prior written consent, you shall not use the intellectual property described above in any manner, including but not limited to reproduction, adaptation, distribution, public broadcast, public transmission, public display, reverse engineering, or removal of rights notices.
3. You understand and agree that for any suggestions, ideas, feedback, or bug reports you voluntarily provide during your use of the Services, the Company may freely use, modify, or adopt such content without violating the Personal Data Protection Act, and without any need to pay consideration to you or assume any obligations.

X. Service Availability, Maintenance, and Changes

1. The Company will use reasonable technical and managerial efforts to maintain normal operation of the Services. However, under the following circumstances, the Company may suspend or interrupt all or part of the Services, and shall not be liable for any direct or indirect damages arising therefrom to the extent permitted by law:
  • System maintenance, upgrades, testing, or functional adjustments;
  • Power outages, equipment failures, interruption of third-party services, or other factors beyond the Company’s reasonable control;
  • Hacker attacks, malicious code intrusions, major information security incidents, or other circumstances affecting system security;
  • Orders of laws, government agencies, or judicial authorities;
  • Other causes not attributable to the Company.
2. The Company may, as necessary for operations, add, delete, modify, or discontinue all or part of the functions of the Services at any time, including but not limited to adjustment of service content, pricing models, supported devices, or operating systems. For changes that may materially affect your rights and interests, the Company will notify you by announcement or other appropriate means.

XI. Limitation of Liability and Disclaimers

1. To the maximum extent permitted by law, the Services are provided on an “AS IS” and “AS AVAILABLE” basis, and the Company makes no express or implied warranties with respect to the following:
  • That the Services are completely error-free, uninterrupted, or always available;
  • That the Services are fully compatible with all devices, operating systems, or third-party services you use;
  • The accuracy, timeliness, completeness, or suitability of any data, analyses, recommendations, or content provided by the Services;
  • That the Services are free of viruses or other harmful components.
2. You understand and agree that, with respect to any damages or losses arising from your use of the Services, the Company’s liability shall, to the extent permitted by law, be limited to USD 100. If the Services are provided free of charge, the Company shall not be liable for any monetary compensation.
3. To the extent permitted by law, the Company shall not be liable for any of the following damages:
  • Loss of profits, loss of expected profits, or damage to goodwill or credit;
  • Data loss, corruption, or costs of recovery;
  • Damages arising from acts or omissions of third-party services or products;
  • Any indirect, incidental, special, consequential, or punitive damages.
4. The foregoing limitations of liability shall not exclude liabilities that cannot be excluded or limited under mandatory laws of the Republic of China (Taiwan).

XII. Third-Party Services and Hyperlinks

The Services may link to websites, Apps, cloud services, medical institutions, insurance providers, or other third-party services (collectively, “Third-Party Services”). Such Third-Party Services are solely the responsibility of their respective providers, and the Company shall not be responsible for their content, availability, security, legality, or any rights and obligations between you and such third parties.
1. If you choose to connect with Third-Party Services (for example, synchronizing Dr.AI Ring data to third-party platforms, or authorizing third parties to access your data), you shall review and agree to the third party’s terms of use and privacy policy. The Company makes no guarantees and bears no responsibility for how Third-Party Services process your data.
2. Third-party products (such as mobile phones, peripheral devices, sensors of other brands, etc.) are not manufactured by the Company. The Company only performs technical integration where necessary. Except for non-excludable product liability, the Company does not warrant and shall not be responsible for the quality, safety, or suitability of third-party products.

XIII. Force Majeure

If any delay, inability to provide, error, data loss, or interruption of all or part of the Services occurs due to the following or other causes beyond the Company’s reasonable control, the Company shall not be liable for any compensation to the extent permitted by law:
1. Natural disasters or acts of God, such as earthquakes, typhoons, floods, fires, etc.;
2. War, riots, terrorist attacks, strikes, unrest, or large-scale mass movements;
3. Government orders, changes in laws or regulations, policy controls, or other exercises of public authority;
4. Interruption of power, telecommunications, internet, or cloud service supply;
5. Large-scale hacker attacks, ransomware, major information security incidents, or other malicious acts.
The Company will take necessary measures within a reasonable scope and make best efforts to mitigate the impact of the foregoing events on your rights and interests.

XIV. Governing Law and Dispute Resolution

The interpretation, supplementation, and application of these Terms shall be governed by the laws of the Republic of China (Taiwan).
1. Any dispute arising from these Terms or the Services shall first be resolved through good-faith negotiation. If negotiation fails, unless mandatory jurisdiction rules provide otherwise, the parties agree that the Taiwan Taipei District Court shall be the court of first instance.

XV. General Provisions

1. Entire Agreement
These Terms constitute the entire agreement between you and the Company with respect to the Services, and supersede any prior oral or written agreements, arrangements, or communications.
2. Partial Invalidity
If any provision of these Terms is held invalid, illegal, or unenforceable by a court of competent jurisdiction, the validity and enforceability of the remaining provisions shall not be affected.
3. Assignment of Rights and Obligations
Without the Company’s prior written consent, you shall not assign, transfer, or create any encumbrance over any of your rights or obligations under these Terms to any third party. The Company may, provided that your existing rights and interests are not diminished, transfer all or part of the operation of the Services or the rights and obligations under these Terms to a third party.
4. Effect of Non-Exercise of Rights
The Company’s failure to immediately exercise, delayed exercise, or partial exercise of any right in response to your breach of these Terms shall not be deemed a waiver of such right, nor shall it affect the Company’s ability to exercise such right or other rights in the future.
5. Method of Notices
The Company may notify you via in-App messages, email, SMS, announcements on the official website, or other contact methods you have provided. Once such notice is sent or announced, it shall be deemed delivered. If you wish to notify the Company, you shall do so through the customer service or contact method designated by the Company.
6. Language Version
The Traditional Chinese version of these Terms shall prevail. Any other language versions are for reference only, and in the event of any discrepancy, the Traditional Chinese version shall control.

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